Department: Commercial Location: Philippines Department: Commercial Location: Philippines Job Description Team and Role Introduction The Key Account Manager drives the overall growth of his/her assigned account portfolio.

He/she will be responsible for overall account management, sales analysis, assortment expansion, business reviews, and issue resolution.

He/she will also be involved in cross-functional areas such as planning, pricing, marketing, fulfillment, and operations.

Category Knowledge - Develop deep understanding of specific sub-categories (business acumen, trends, etc.) - Be able to understand and use data analysis and industry insights to develop a strategy that is communicated and delivered through managing key accounts - Work alongside platform operations, campaigns / traffic / marketing teams to meet metrics and business growth - Work with other key account managers to effectively execute category strategy Key Tasks & Responsibilities Reporting to the Key Account Leader for General Merchandise, you will be responsible for - Establishing strong relations with sellers/brands, supporting their performance, and functioning as the primary contact point - Being in charge of an account portfolio under a product category for Lazada (General Merchandise – Home & Living, Motors, Sports & Outdoors, Hobbies, etc.) - Identifying key assortment opportunities and providing insights to sellers and brands regarding sales levers (price, promotions, etc) - Helping sellers and brands in planning and maintaining stock availability - Proposing appropriate packages, adoption of marketing services, and campaign participation - In charge of monetization and investment rate of account portfolio - Working with point of contacts in building marketing plan across marketing channels (platform, social media, display, etc.) - Ensuring ambitious revenue growth by developing strong analytics to regularly evaluate business performance and optimizing further support marketing, pricing, product selection, etc.) Job Requirements Qualifications & Skills - Bachelor's/College Degree related to Sales, Marketing, and/or Business (retail and marketing knowledge and experience would be a plus) with entrepreneurial mindset - 2-3 years of sales and account management experience for sellers and brands preferably belonging in the industry of General Merchandise (Home & Living, Motors, Sports & Outdoors, Hobbies, etc.) - Can easily build rapport and professional relationship to Key Accounts (big sellers / brands) - Strong analytical and critical thinking skills, has business acumen - Innovative problem-solving skills; dissect and determine root causes of problems and implement solutions - Outstanding communication and negotiation skills - Adept in business tools such as dashboards, spreadsheets, and other online applications - Self-motivated, driven, enthusiastic for e-commerce (including its possibilities and dynamics) - Flexible, adaptive, and versatile – need to be able to work with different people and teams - Fluency in English (proficiency in Chinese would be a plus)