Duties and Responsibilities
Respond to client emails promptly for efficient communication.
- Confirm project requirements, align workflows, assign tasks, and track progress for efficiency.
- Coordinate with the production team, including Project Managers (PMs) and Vendor Managers (VMs), to ensure smooth task execution.
- Develop project plans with clear timelines and budgets, keeping projects on track and aligned with client expectations.
- Maintain communication with clients and vendors, providing updates, confirming deadlines, addressing issues, and discussing progress or changes.
- Oversee quality assurance by coordinating with linguists and vendors to ensure accuracy and adherence to client specifications.
- Prepare, review, and deliver files to clients by the deadline, meeting quality standards.
Manage and close POs for proper documentation and billing.
- Maintain strong client relationships by addressing requests, providing solutions, and managing accounts.
- Identify opportunities to optimize workflows, improve efficiency, and enhance quality.
Skills/ Qualifications
Bachelor’s degree in business administration or a related field
0 to 1 year of experience in a similar role
Excellent verbal and written English
Proficient with Microsoft Office
Soft Skills include communication, critical thinking
Basic understanding of the localization concept
