Job Description Choose the right path to success.Working in an international company is a dream of many that is achieved by few. Today, you have the chance to choose your own path to success without going far to seek a career abroad. The world of work has changed, and you no longer need to hustle outside or out of country to thrive in an international career. In fact, you can do it in the comfort of your home. Isn’t that fantastic?Picture yourself sitting comfortably in your own workspace while conquering every road to success. With this new Strategic Program Coordinator role, you can witness your global career unfold before your eyes.Take the path to personal excellence today!Whom you’ll work with:Discover a company that transforms awesome careers like yours.You will be working with an award-winning business consulting company leading their game with a professional team and an awesome culture. As an Acumatica Gold Partner, NetSuite 5-Star Partner, and Sage Diamond Partner, our client guides businesses to their own path to success through their expertise in every software journey.Just like how they deliver their customers into a transformative success, our client also prides itself on keeping the best talents by maintaining a culture built on strong foundations. Here, you will be surrounded by global industry experts focused on continued improvement, transparency, and fun. Meet your future team where you will be propelled forward to success!Job DescriptionAs Strategic Program Coordinator, you will be a pivotal figure in our client’s organization, harnessing your affinity for program coordination and management in a bold and analytical manner. Leveraging your exceptional organizational and time management skills, you will adeptly handle the multitude of activities that our client’s strategic consulting and sales teams encounter on a daily basis. Your methodical approach to managing multiple workstreams and tasks will be a cornerstone, ensuring that all deadlines are not only met but surpassed, leaving no room for errors. Functioning as a leader, you will take on the crucial responsibility of maintaining quality control, overseeing the adherence of teams to organizational and operational best practices, all the while following the Blytheco playbook.In this dynamic, fast-paced environment with ever-shifting priorities, your success as a Strategic Program Coordinator will hinge on your commitment to upholding nothing less than excellence as the standard. Your meticulous nature and adept problem-solving skills will shine, as you apply your outstanding administrative abilities and sound judgment to ensure the seamless flow of operations. Through your impeccable communication skills, you will play a pivotal role in fostering robust, collaborative relationships with both team members and clients, contributing to the creation of positive digital transformation experiences that define our organization.Here’s an overview of your future role:Employment Type: Full-timeSchedule: Night shift (Mon - Fri 08:00 PM to 05:00 AM)Work Arrangement: Permanent WFHWhat do you need to succeed?3-5 years of experience in a Program Coordinator or Project Coordinator role, or solid experience in operations management (Ability to see the "Big Picture").2-3 years of preferred project management experience.Experience in a client-facing role is a requirement.Excellent skills in verbal and written communication.Familiarity with methodologies for project management, risk management, and quality assurance/quality control.Ability to oversee and manage a portfolio of project tasks, monitor progress diligently, and guide them to successful completion.Strong analytical and problem-solving abilities.Talent for establishing genuine connections and building trust with clients and team members through candor and transparency.Adept at holding oneself and others accountable for their actions, execution, and performance.Strong organizational skills, including multitasking and time management.Demonstrated capability to function effectively in a fast-paced, often stressful environment with shifting priorities.Proficiency in skillfully preparing and interpreting flowcharts, reports, schedules, and step-by-step action plans.Proficient with Microsoft Word, Excel, and Outlook. Experience with ticketing systems is a plus.What awaits you in this role?Support a range of activities and tasks by allocating resources, delegating tasks, following up, and mitigating risks.Develop, track, and monitor key performance indicators and create reports to be shared with stakeholders.Serve as a liaison between the strategic consulting and sales teams regarding requests, standards, expectations, and other task and project matters.Monitor task and/or project progress, manage arising issues, and mitigate risks for team members' projects and tasks.Identify and define interdependencies with internal departments and/or external providers.Collaborate with team members to formulate risk mitigation strategies.Maintain open communication with leadership, keeping them informed about concerns and risk mitigation efforts.Escalate concerns to leadership judiciously, using discretion and sound judgment.Collaborate with leadership to establish clear goals and targeted action plans for each situation, closely coordinating with team members to implement strategies.Facilitate and encourage team member collaboration to ensure the successful completion of projects and/or tasks.Ensure post go-live success and ongoing client satisfaction:Regularly communicate with clients via phone or email.Provide governance and oversight of support cases and open items for timely resolution.Partner with leadership to assign work to team members based on their skills, expertise, and capacity.Collaborate with stakeholders to develop action plans concerning team performance and project and/or task goals. Assist in implementation and monitor/report on progress.Evaluate and analyze current processes and make recommendations for process improvement in systems, standard operating procedures, planning, scope management, and risk prevention.Ensure compliance with standards and requirements by conducting quality assurance checks.Embrace additional responsibilities and tasks as assigned, contributing to the overall team's success.Why choose us?Day 1 HMO plus 1 free dependent for your peace of mindFreedom of work-from-home arrangementStandard government and Emapta benefits20+ Leave credits consumed at your discretionTalent engagement and development programsWho are we?Discover a world of possibilities at Emapta, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment.With a wide roster of international clients from various industries and a proven track record of success, Emapta offers a stable foundation for your career. Team up with like-minded professionals who are passionate about making a meaningful impact through premium global opportunities at your fingertips. Apply now and create a better future with us.#EmaptaExperience