Careers that Change Lives

At Ask HR in Medtronic, our goal is to provide a best-in-class employee experience, providing a standard level of care to our customers and drive operational excellence. We are the first point of contact for employees and managers to receive solutions and answers to their HR related questions and manage a Hire to Retire HR processes whilst collaborating with various team within and outside Human Resources (HR) function. The APAC Ask HR center supports 14 countries in APAC and supports key languages: English, Thai, Vietnamese, Korean, Japanese.

This is an exciting time to join the APAC ASK HR Team as we embark on a HRSS (HR Shared Services) transformation journey.

A Day in the Life

In this role, you will have the opportunity to work with regional and global members of the ASK HR centers, HR Centers of Expertise (COE) and HR Business Partners (HRBP) to ensure consistent interpretation and guidance are given to employees and managers in relation to HR Programs & policies, HR applications and other HR services. You are encouraged to proactively learn and support the adoption of Lean culture. You will be coached to identify, resolve and/or escalate as appropriate problems that arise using A3 DMAIC process to identify root cause of issues and implement solutions. You are encouraged to gain in-depth understanding of processes and can correlate policies, legislations and tools into your day to day operational activities.

Be curious, ask why, find the how, consult and you’ll find that you are learning through finding solutions to problems.

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