Professional interaction with Nurses, Insurance Adjusters and other medical professionals. In-take / Data Entry of UM referrals and case assignment. Evaluating faxes received by looking for identifying information and through thorough research in the Aerial system, file can be linked to opened requests by the clinicians that is instrumental in their completion of the review process. Scanning, Uploading and labelling of case documents into the appropriate case files. Takes care of the administrative task for the clinicians through handling of Inbound faxes under the Managed Care Folder and ensures proper transmittal of documents to the appropriate queue. Collection of medical files and documents to be scanned, indexed and uploaded to web base Utilization Review case management application. The separation and sorting of EMR and documents Enables the clinician to plunge in to the review process of the document once queued by the Intake team It is a crucial task of the intake person to properly determine the correct path for the services requested from the received fax and be able to move to the appropriate clinicians to review the case i.e. urgent care/non-urgent care all have different timetable/TAT that will impact NCQA Skills and Qualifications: Any college education At least 6 months of Healthcare BPO work experience Ability to multitask across multiple applications Strong analytical skills with excellent attention to detail Great team player with excellent interpersonal skills