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Responsibilities:
• Assist customers with product inquiries, availability, pricing, and order status
• Process orders, returns, exchanges, and track shipments
• Resolve issues related to billing, delivery, or damaged items
• Provide information on promotions, discounts, and store policies
• Meet performance targets for customer satisfaction, accuracy, and call handling time
Qualifications:
• High school diploma or equivalent
• Strong communication and customer service skills
• Basic knowledge of retail products and order processing
• Computer literate and comfortable using POS or inventory systems
• Ability to handle customer concerns in a fast-paced, sales-driven environment
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Beginner Friendly - Retail Support Specialist., Makati
Free
Beginner Friendly - Retail Support Specialist., Makati
Philippines, Metro Manila, Makati,
Modified May 29, 2025
Description
Job details:
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