Formstack Integration Specialist (salesforce, Five9) | Remote, Manila

Published 2023-05-27
Expires 2023-06-27
ID #1593501086
Formstack Integration Specialist (salesforce, Five9) | Remote, Manila
Philippines, Metro Manila, Manila,
Published May 27, 2023

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Formstack integration specialist (salesforce, five9) | remote
Work from home:

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About Us: Welcome to  EastWest BPO , where we've been experiencing phenomenal growth since 2009 and we're thrilled to share our excitement for what's to come! We've expanded from a single location to four, including  two domestic offices in  Ortigas Pasig and San Fernando, Pampanga , as well as  two international offices in Virginia and Atlantic City  and we've earned  over 50 loyal clients across multiple industries. And the best part? All of this growth has come from  client referrals and word-of-mouth recommendations  alone, without any need for marketing or advertising. We value  career growth  and have seen many of our employees climb the ranks. Join us on this exciting journey of continued growth and success at  EastWest BPO ! View more open positions: ------- Job Description: We are seeking a skilled and motivated FormStack Integration Specialist to join our dynamic team. The primary role of this position is to manage, develop, and enhance our FormStack integration processes , creating sophisticated online forms that streamline and optimize our business operations. The ideal candidate should possess a comprehensive understanding of FormStack , as well as the ability to collaborate with various stakeholders across the organization. Qualifications: In-depth knowledge of FormStack , including form creation, management, and integration. Experience integrating FormStack with other systems , such as Salesforce and Five9. Proficiency in data management and quality assurance. Strong problem-solving and troubleshooting skills , with the ability to identify, analyze, and address FormStack-related issues. Excellent communication and interpersonal skills , facilitating effective collaboration with both technical and non-technical stakeholders. Detail-oriented and well-organized , capable of managing multiple FormStack projects simultaneously. Prior experience in a similar role or working with FormStack integrations is preferred. Understanding of programming and IT concepts is a plus. People skills necessary to build good working relationships and work as part of a team. Regular and reliable attendance is an essential function of this position. Requirements: Remote | Work from Anywhere Offshore Client Full-time Graveyard Shift 5 days a week, 2 days off, rdot when needed Salary for this position will depend on the candidate's level of qualifications and experience. For permanent position. Not presently employed by another company. Responsibilities: FormStack Management: Take ownership of managing and developing our FormStack platform to ensure optimal data flow and synchronization across systems. Form Development: Design and build sophisticated online forms using FormStack to improve data collection and enhance business operations. System Integration: Ensure seamless integration of FormStack with other business systems, such as Salesforce, Five9, and more. Data Management: Monitor data migration and maintain data quality assurance, ensuring accuracy and currency of information within FormStack and its integrated systems. Process Improvement: Continuously evaluate and refine existing processes, identifying opportunities for improvement, automation, and enhanced integration. Technical Support: Provide technical support and troubleshoot issues related to FormStack, collaborating with internal teams, software vendors, and IT resources to promptly resolve problems. Training and Documentation: Develop training materials and provide guidance to users on FormStack best practices, form usage, and data entry protocols. Collaboration: Work collaboratively with cross-functional teams, including sales, marketing, IT, and executive stakeholders, to gather requirements, ensure alignment, and successfully deliver FormStack projects. Disclaimer: This job description is not intended to be all-inclusive. The employee may perform other related duties as negotiated to meet the ongoing needs of the company. Management reserves the right to modify, add, or remove duties as necessary.

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    Registered on 7. Oct 2017

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    Registered on October 7, 2017

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