Analyst, Business Operations Excellence and Governance
Manila
Job ID: 20817
Posted: 16-Apr-2026
What role will you play?
You will drive operational excellence across Business Operations and Governance through automation and continuous improvement. You will streamline reporting and manual processes, oversee delivery of projects and day‑to‑day work, and support strong governance through clear service reporting.
In addition, you will work closely with our Enablement team to prioritise and deliver improvement initiatives.
What you offer
5 years of experience in Business Operations with a strong focus on process automation and governance
Hands‑on experience with automation workflows such as Power Automate, scripting using Power Shell and / or Bash, and web development using Java, Python or similar technologies
Experience working with data analytics and reporting tools, and ticketing systems including Remedy, Helix and Service Now
Strong project management and collaboration skills, with experience in Agile or Scrum ways of working and tools such as Share Point, Confluence and JIRA
Familiarity with user access management tools such as Sail Point Identity Now and Cyber Ark, robotic process automation tools, and core cyber security and access control principles is an advantage
What we offer
1 wellbeing leave day per year
20 weeks’ paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks’ paid leave for secondary caregivers
5 days carer leave of immediate family members on top of annual leave
2 days of paid volunteer leave and donation matching
Voluntary parental medical insurance plan for married employees
Wellbeing benefits, sessions and events to support your physical, mental and financial wellbeing, including a comprehensive medical and life insurance cover
Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services
Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription
Hybrid and flexible working arrangements, dependent on role
Reimbursement for work from home equipment
Our commitment to diversity, equity and inclusion
We are committed to fostering a diverse, equitable and inclusive workplace. We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process.
Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.
