Business Intelligence Director (BPO) - Nezda Technologies, Inc. - 12863631 | JobStreet JobStreet Login For employers Job search MyJobStreet Company profiles Career advice New
Business Intelligence Director (BPO)
Nezda Technologies, Inc. Quezon City Posted on 9-Mar-23 Apply Now Apply Now
Business Intelligence Director (BPO)
Nezda Technologies, Inc. Apply Now
Job Description

We are actively hiring for a Business Intelligence (BI) Director for a US-based BPO contact center in Quezon City :)

Must-haves
Can report onsite near SM Fairview & One Felicity Center
Good with shifting schedule
Bachelor's Degree holder
Not for you? Refer someone and receive incentives* once they start the job!
Perks
Job stability with a competitive salary package.
Premium HMO coverage with up to 4 dependents + annual medical cafeteria worth 10,000 PHP*
Enrollment in life insurance with company partner provider.
Employee assistance program –free counseling for mental health, other exclusive services
Process
Initial screening
Recruitment in-depth interview
1st & 2nd level Hiring Manager Interviews
Business Intelligence Director
Reports to VP, Business Intelligence and CX.
Tenure in current company at least 3 years.
Minimum 3 years of working experience in related field.
Has BPO Experience and have managed large accounts.
We can also offer Sr. Director role for great candidates with extensive experience!
Responsible for planning, coordinating and supervising all activities related to company's business intelligence deliverables.
Oversee the processes and analysts responsible for accurate data collection, processing modeling and analysis.
The Business Intelligence Manager will work closely with the Business Intelligence team to support and implement high-quality, data-driven decisions.
Strong tech proficiency, organizational skills, MS Office, A-Plus expertise
With remarkable customer service skills and an entrepreneurial spirit.
Can handle high volume and wide variety or work within the confines of negotiated contracts.
Strong leadership and communication skills.
Resolves issues promptly.
Essential Functions and Responsibilities
Manages a team of analysts or developers who facilitate business intelligence processes and procedures development and implementation.
Responsible for leading the strategic design and maintenance of business intelligence applications.
Identifies, researches, and resolves complex technical problems.
Ensures that the use of business intelligence applications enhances business decision making capabilities.
Ensures that project/department milestones/goals are met and adhering to approved budgets
Develop and prepare strategies for Business Intelligence processes for organization.
Perform analysis on organization processes and provide appropriate results.
Prepare architecture for data, prepare strategies and provide business object solutions as per requirements.
Supervise efficient working of all Business Intelligence projects and analyze requirements and perform appropriate tests on same.
Administer projects, prepare updates and implement all phases for project to achieve all project objectives.
Analyze all complex data and identify requirements for business enhancement in project.
Coordinate with data generator and ensure compliance to all enterprise data model according to data standards.
Provide support to all business resources and monitor all requirements for various value-added service.
Work with process development and resource teams and prepare appropriate schedule.
Monitor work of Business Intelligence team and ensure effective implementation of all Information Technology projects to achieve all client objectives.
Manage all data for transactional sources and prepare effective reports.
The above statements are intended to indicate the general nature and level of work being performed by employees within this classification. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of employees assigned to this job. Employees in this job may perform other duties as assigned.

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Additional Information
Career Level CEO/SVP/AVP/VP/Director Qualification Bachelor's/College Degree Years of Experience 3 years Job Type Full-Time Job Specializations Services , Customer Service
Company Overview
Nezda - Established in 2014 with 2 offices world-wide, 200+ global clients and strategic workforce is now emerging as Philippines’s most promising people supply chain company with multiple offices and 300+ core employees. The company started with IT Temporary staffing and now expanded its portfolio to now become the one stop solution for staffing & HR services by offering the following services:-Temporary staffing, Permanent Recruitment, Payroll processing, and Learning Services.
Additional Company Information
POEA No. M-18-01-010 Company Size 201 - 500 Employees Industry Human Resources Management / Consulting Specific Location SM Fairview & One Felicity Center More jobs from this employer Report this job ad Job seekers Jobs by specialization Jobs by company name Safe job search guide Career resources Explore careers Testimonials Employers Post a job ad Search for resumes Advertise with us Company profiles About JobStreet About us [email protected] Contact Contact us FAQ Send feedback Philippines Privacy statement Terms & conditions Copyright © 2023 JobStreet