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Infrastructure Monitoring Engineer ( L2), Philippines

Philippines, Philippines, Philippines
Last update 2024-02-23
Expires 2024-02-22
ID #1736321480
Infrastructure Monitoring Engineer ( L2), Philippines
Philippines, Philippines, Philippines,
Modified July 20, 2023


\"The Monitoring Engineer role is accountable for providing support for Monitoring & Alerting across all platforms for Asia under Enterprise Technology Services. Responsibilities: Perform & support administrative tasks from the Microsoft SCOM, Nagios, New Relic, Azure Portal and other monitoring tools used by Enterprise Technology Services to ensure the health of systems. Provide application support for the monitoring tools and create & maintain monitoring and notification rules; Installation, configuration, upgrade, & maintain of monitoring tools, including: Management Server (root & peer), Agent, Database, Data Warehouse, etc; Manage Management Packs for different products; Review and update monitoring tools, including console security, apply patches, create console roles and reviews, and create and install (custom) Management Packs as needed; Create customized reports on results for monitoring tools; Provide incident resolution & problem analysis for monitoring tools including SCOM components, MP, and related custom scripts; Create, maintain and review operational and technical documentation; Provide internal training as required; Work with peers to understand and resolve challenging technical issue, produce effort estimates, and improve system functionality, reliability and reduce costs/burdens; Plan and perform change activity following change management policy and procedures; 24*7 on-call support; Participate in all DR drills. Job Requirements: Bachelor's degree holder in Computer Science or other relevant discipline 3+ years of experience on implementation of monitoring tools, troubleshooting & operational automation. Strong understanding of architecture of various enterprise monitoring tools like SCOM, Nagios, New Relic-etc. Ability to assess & configure monitoring solutions depending on business needs Good knowledge of working with different infrastructure platforms (Windows, Unix, Citrix, Azure etc) Strong interpersonal, documentation, and problem-solving skills Ability to think analytically and effectively communicate issues and solutions Ability to work independently and within a team General knowledge of IT infrastructure and monitoring methodologies\"

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Infrastructure monitoring engineer ( l2)

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