Employment type: Permanent Location: Makati City, Metro Manila Work setup: Hybrid (open to 2x a week in the office)Work schedule: 4 PM to 12 PM Manila time Pay range: Php 60,000 – Php 81,000 Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for an Atlassian Application Engineer to join our Manila Core Technology department. The role will support the Collaboration Solutions team driving the efficiency and effectiveness of our organisational processes through the expert management, optimisation, and integration of Atlassian tools Why Cambridge?At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding. We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #Pursuing Potential from day one. Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for. What can you get from Cambridge?In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset. Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs. What will you do as a Atlassian Application Engineer?Design and implement integrated Jira and Confluence solutions aligned with business needs. Develop advanced scripts to automate administration tasks and improve process efficiency. Present Proof of Concepts (POCs) showcasing scalable Atlassian capabilities. Enable technical teams in AI-enhanced tool usage while aligning with governance policies. Prepare technical documentation, architecture diagrams, and training materials. Provide support for Miro, Zendesk, and related collaboration tools including potential integrations. What makes you the ideal candidate for this role?Proficient in Jira Software, Jira Service Management, Confluence, Atlas, Compass, and Trello. Skilled in configuring, customising, and integrating Atlassian tools. Expertise in JQL for querying, automation, and data analysis. Experience writing and deploying custom scripts to support integrations. Experience configuring and optimizing Git Hub, Git Lab Dev Ops tooling. Strong technical writing for clear, user-focused documentation. Hands-on system administration: user provisioning, access control, and security. Analytical mindset with a proven ability to solve technical issues. Comfortable presenting technical content to varied audiences. Excellent collaboration and communication across teams and stakeholders. Proficient in Outlook, Excel, Word, and Power BI. Exposure to learning management systems (training provided). Experience in high-volume admin or customer-facing roles. Deadline of application submission is on June 30th, 2025, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV. Please review the attached job description for further details on the role.
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