Product Support Engineer

Last update 2025-05-21
Expires 2025-06-21
ID #2795114226
800,000 Peso ₱
Product Support Engineer
Philippines, Metro Manila, Pasig,
Modified May 10, 2025

Description

Job Description: Actively collaborate with the Marketing Team and Partners on leads generation and events. Effectively conduct Product/Solutions Trainings, Updates and Demonstration to Partners & End-users. Effectively conduct Enablement Trainings and Technical Presentations to Partners and End-users. Timely provide email, phone, and social media responses and support to Partners/Clients’ solutions and technical inquiries. Timely provide On-site Support to Clients when deemed necessary. Conduct site surveys/sizing to assess and evaluate the requirements of the Client. Conduct POCs and actual demonstrations upon request of Partners/Clients. Assist the Sales Team in the generation of Technical Proposals and Pricing. Collaborate and assist co-engineers in resolving Client’s issues. Continuously update product and technical knowledge. Continuously improve presentation skills. Get technically certified based on development program and solution handling. Participate in every development program of the department that is deemed fit. File and submit reports and documents properly and on time. Job Qualifications: At least 1 year of working experience in the related field is required for this position. Required Skill(s): Communication Skills, Presentation Skills, Leadership Skills. Preferably 1-4 years experienced employee specialized in IT/Computer - Network/System/Database Admin or equivalent. Graduate of IT course, Electrical/Electronic Engineering or any related field. Must have good communication skills. Must have good work values and be a team player. PL/SQL, Database & API, Cognitive/AI programming. With background on the following: Security & Anti-Virus Tools. Application Server & Web Server. Cloud Foundry/Cloud Technologies. ASP/PHP/VB/Java programming. With experience on the following: Firewall, Networking, Security products implementation/support. Cisco Router on CLI configuration. Windows & Linux Systems Administration (AD, Exchange, SQL Server, Share Point). System Administration with virtual or software-defined environment. Network & Security Admin. Server/Storage training or support.
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Job details:

Job type: Full time
Contract type: Permanent
Salary type: Per annum
Occupation: Product support engineer
Min. Salary: 600000

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