Job Description Manage and enhance the work relationship with the 20-30 partner restaurant chains through regular, personal contact with the restaurant manager Renegotiate the contracts conditions such as commission rate or minimum basket size with restaurant manager on a regular basis Convince restaurant manager to implement the backlink on their website and/or a splash page to convert online traffic into additional orders Design and improve the aftersales process by streamlining the operations and the CRM system Find and convince the best partner restaurants to join the corporate menu booklet and monitor the order evolution as well as customer experience after integration Negotiate exclusive deals with the best partner restaurants in order to increase the orders and at the same time safeguarding the relationship quality to the partner restaurant Ensure that all partner restaurants maintain a high customer experience and brief them on how to even improve it Qualifications Bachelor’s degree graduate Preferably 1-3 years lead or account management experience preferable in the food and beverages industry Great interpersonal and communication skills in person, strong negotiation skills A desire to contact the best local restaurants and chains: you thrive and excel at convincing people Endurance and perseverance in the process of follow up on partner restaurants Pleasant personality, high level of enthusiasm and commitment Ability to work structured and efficiently organize the communication process with our partners Team player, self-motivated with the ability to work self-reliant Keen interest and good understanding of building relationships with clients Required language(s): English and Filipino Additional Information What we offer A dynamic and challenging work environment.
A company committed to developing you personally and professionally.
A great working atmosphere with regular company and team events.
A vibrant and international team committed to diversity and inclusion.
Responsibility from day one in a fast growing and global company.
Other benefits include free food, health and dental insurance, and learning and development opportunities! foodpanda is operated by Delivery Hero Group (“DH Group”) - the world’s leading local delivery platform, operating in 70+ markets across Asia, Europe, Latin America, the Middle East, and Africa.
Delivery Hero started as a food delivery service in 2011 and now employs 40,000+ people globally.
Additionally, Delivery Hero is pioneering quick commerce, the next generation of e-commerce, aiming to bring groceries and household goods to customers in under one hour and often in 20 to 30 minutes.
Headquartered in Berlin, Germany, Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index
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Associate, Account Management, Taguig
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Associate, Account Management, Taguig
Philippines, Metro Manila, Taguig,
Modified November 28, 2024
Description
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Employer's info
Foodpanda together with its affiliated brand hellofood is the leading group of online food ordering platforms active in over 40 countries. It helps restaurants to increase sales through online and mobile platforms and provides them with constantly evolving technology and analytics.
For consumers, foodpanda offers an online marketplace with widest gastronomic range, including e.g. salads, pizza, burger and sushi. Consumers choose their favorite meal on the platform or via app; foodpanda processes the order to the restaurant that delivers to the doorstep.
Foodpanda and Hellofood are offering their services in India, Indonesia, Malaysia, Pakistan, Singapore, Bangladesh, Taiwan, Thailand, Vietnam, Ghana, Ivory Coast, Rwanda, Kenya, Morocco, Senegal, Nigeria, Russia, Kazakhstan, Azerbaijan, Bulgaria, Uganda, Tanzania, Croatia, Argentina, Brazil, Chile, Colombia, Mexico, Peru, Hungary, Czech Republic, Slovakia, Venezuela, Poland, Ukraine, Romania, Jordan, Lebanon and Saudi Arabia.
We are a small team of problem solvers, designers, thinkers and tinkers, working around the clock to make foodpanda the most powerful online tool for food delivery in the universe. We believe that ordering food should be easy, fast and definitely fun! We wanted something simpler, so we made it.
Specialties
Online Food Delivery