Credit and Collection Analyst/Accountant
Job Description
The Credit and Collections Analyst/Accountant is responsible for managing customer credit, monitoring accounts receivable, and ensuring timely collection of outstanding balances. This role plays a key part in maintaining healthy cash flow while minimizing credit risk and supporting accurate financial reporting.
Responsibilities
Evaluate and assess customer creditworthiness based on financial data and payment history
Set up and maintain customer credit limits in accordance with company policies
Monitor accounts receivable aging and ensure timely collection of outstanding balances
Follow up on overdue accounts through calls, emails, and formal demand notices
Investigate and resolve billing discrepancies, disputes, and payment issues
Prepare and analyze AR reports, aging schedules, and collection performance
Recommend accounts for credit hold, restructuring, or endorsement to legal collection if necessary
Coordinate with Sales, Operations, and Accounting teams regarding customer accounts
Record and reconcile collections, ensuring proper posting in the accounting system
Assist in month‑end closing related to accounts receivable
Ensure compliance with company policies, internal controls, and accounting standards
Maintain complete and accurate documentation for audit purposes
Job Requirements
Bachelor’s degree in Accountancy, Finance, or related field
Proven experience in accounts receivable, credit, and collections
Strong knowledge of accounting principles and credit management practices
Proficient in Microsoft Excel and accounting/ERP systems
Strong negotiation and communication skills
High attention to detail and analytical ability
Ability to handle difficult collection situations professionally
Preferred Qualifications (Optional)
CPA is an advantage
Experience in handling corporate or high‑volume accounts
Background in distribution, retail, or service industry
Analytical Thinking
Negotiation Skills
Customer Management
Attention to Detail
Problem‑Solving
Integrity and Accountability
