On-site - Manila | 1-3 Yrs Exp | Bachelor | Full-time
Job Description
We are seeking a detail-oriented and proactive Food Delivery Operations Specialist with 1-3 years of experience managing food delivery services. This role requires a strong understanding of the Philippine food delivery platform landscape, local labor laws, food safety regulations, and data privacy policies. The ideal candidate will be adept at multitasking, coordinating with multiple stores, and planning timely online food delivery activities, especially during peak periods like holidays.
Key Responsibilities
Manage and optimize the listing process on various Philippine food delivery platforms.
Ensure compliance with local labor laws (e.g., delivery time restrictions for riders), food safety regulations (e.g., food packaging and labeling requirements), and data privacy protection standards.
Analyze product pricing and market trends to identify and implement effective promotional activities.
Plan and execute online food delivery campaigns during holidays and special events.
Handle multiple store operations simultaneously, ensuring smooth order scheduling even during unexpected challenges such as typhoons.
Maintain clear communication with 10+ partner stores to promptly address operational issues.
Job Types: Full-time, Permanent