About Task Us: Task Us is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands.
Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, Hi Tech, Fin Tech, and Health Tech. The People First culture at Task Us has enabled the company to expand its workforce to approximately 45,000 employees globally.
Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at Task Us understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At Task Us, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages.
Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity.
We take pride in our inclusive environment and positive impact on the community.
Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within Task Us.
Join our team today and experience firsthand our dedication to supporting People First.
What does a Task Us Director Operations, Global Accounts really do? Think of yourself as someone who can develop strategies for international operations, implementing best practices to drive optimal company performance.
A leader who is responsible for implementing strategies to promote growth of the business across multiple regions of the world.
The director will oversee teams from diverse backgrounds and must be adaptable to a variety of cultural norms.
As a Director Operations, Global Accounts, you will: Improve and deliver consistent KPI Performance across the enterprise Working with the different site directors to meet and exceed revenue and margin goals by monitoring productivity, driving efficiencies and delivering top notch KPI performance across the enterprise Supporting day to day client requirements by providing responses to operations requirements, KPI trends and actions Partner with the digital solutions team to drive innovation and value by capturing operations recommendations and looking into opportunities to improve overall performance Do you have what it takes to become a Director Operations, Global Accounts?Requirements: Bachelor's degree in business or related field10 Years Experience BPO Operations in a Director Capacity2 years experience leading an inbound and outbound sales operations2 Years Experience working with multicultural, and global teams Experience working with fast paced, non structured customers is a plus Experience working with large scale global teams is a plus Experience managing a global P&L is a plus About Task Us Task Us is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands.
Leveraging a cloud-based infrastructure, Task Us serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, Fin Tech and Health Tech.
As of March 31, 2023, Task Us had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.
In Task Us we believe that innovation and higher performance are brought by people from all walks of life.
We welcome applicants of different backgrounds, demographics and circumstances.
Inclusive and equitable practices is our responsibility as a business.
Task Us is committed to providing equal access to opportunities.
If you need reasonable accommodation in any part of the hiring process, please let us know.“Please take note that Task Us will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application.
Kindly ensure that you are always in communication with only authorized recruiters of Task Us.”###How We Partner To Protect You: Task Us will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application.
Kindly ensure that you are always in communication with only authorized recruiters of Task Us.
DEI: In Task Us we believe that innovation and higher performance are brought by people from all walks of life.
We welcome applicants of different backgrounds, demographics, and circumstances.
Inclusive and equitable practices are our responsibility as a business.
Task Us is committed to providing equal access to opportunities.
If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all Task Us career opportunities and apply through the provided URL.
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Director Operations, Global Accounts, Cavite
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Director Operations, Global Accounts, Cavite
Philippines, Cavite, Cavite,
Modified June 15, 2024
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TaskUs is a Santa Monica-based customer care and back office support company that helps companies provide exceptional experiences for their customers.
By providing outsourced customer care services using our unique training and implementation model, TaskUs can give you a significant competitive advantage by helping you scale your customer care operations without negatively impacting culture and brand.
Founded in 2008, TaskUs employs over 800 people including operations consultants at its headquarters in Santa Monica, Calif. and teammates in the Philippines. In 2013, Inc. Magazine recognized TaskUs as one of the 500 fastest-growing companies in America.
Specialties: customer care, customer support, email support, chat support, data transcription, lead generation, photo retouching, content moderation, data verification, sales research.
Specialties
outbound calling,
data transcription,
content generation,
customer support,
photo retouching,
content moderation,
data verification,
sales research