Disco Provisioner, Pasig

Published 2023-05-27
Expires 2023-06-27
ID #1593500992
Disco Provisioner, Pasig
Philippines, Metro Manila, Pasig,
Published May 27, 2023

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Disco provisioner

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Job Description Disco Provisioner takes charge of the overall responsibility of Disconnections of various telecom products. Provisioner takes the overall responsibility for the resolution of all problems and changes with an order in accordance with the standard policies of the company. Coordination with Carriers to obtain DFOC for orders. Input  Circuit ID and Disconnection date to DAX Processing Disconnect orders for different bandwidth type of circuits to various Carriers (Broadband, T1, EOC, FastE & GigE). Follow up to get confirmation and completion of orders. Dealing with Carriers for escalation to meet the SLA. Function as the first point of contact for provisioning issues with Carriers specifically Disconnection relate matters. Handling escalations with Carrier if circuit was disconnected to early or if a circuit needs to be restored to have circuit reinstated. Qualifications Education and/ or Experience: Working understanding of telecommunications services and concepts (including: POTS, T1, PRI, VoIP, SIP). Solid hands-on skills in business applications software (including but not limited to: Microsoft Office, Internet browsers, document scanning). Able to be flexible to work off hours if required. Ability to work in a collaborative team-oriented environment. Good written and oral communication skills. Must communicate clearly and effectively with peers, customers, and management in a team environment. Satisfactory skills with documentation, reporting and knowledge transfer. Ability to research and effective organizational skills. Physical Demands: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. RSitting, standing, and walking. Keyboarding/typing.. Ability to read effectively from a computer screen, sampling device and/or a paper copy. Working Conditions: Ability to work multiple tasks in a stressful environment while maintaining a positive and pleasant manner with others. Ability to handle a large volume of work and perform multiple tasks in a fast-paced office environment. Ability to work flexible hours including evenings, holidays, and weekends. Additional Information a.    Vacation Leave (Pro-rata) b.     Sick Leave (Pro-rata) c.     HMO Benefit with 100% premium being shouldered by the Company to be processed on your joining date; d.     HMO Dependent coverage: 80% employer; 20% employee sharing, after six month of service. d.      Attendance Bonus (AB)/month subject to AB guidelines (PHP 3,500) e.     Travel Assistance  Php1200 e.     10% Night differential f.      Free Parking   Please include your salary expectations

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    Private person
    Registered on 7. Oct 2017

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    Registered on October 7, 2017

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