Assist in the planning, implementation and communication of employee and labor relations programs and procedures; monitors the effectiveness of the programs and recommends modifications as needed.
Compile information and statistics on the economic impact of proposals of both labor and management.
Provide information regarding grievance procedures, disciplinary actions, and other employee relation practices to the management.
Participate in meetings between labor and management to discuss and attempt to resolve issues of mutual concern.
Gather initial information from employees regarding work-related problems, evaluates issues, and refers the issue for appropriate action.
Responsible for pulling and analyzing HR employee statistics and progress reporting.
Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.
Perform other duties as assigned by management.
Minimum of 2 years university and 2 years work experience or Bachelor's Degree.
One to three years related experience required.
Strong analytical skills, be self-directed, organized, possess follow through skills and have the ability to work independently.
Advanced Excel skills required [e.g., pivot tables, vlookups, subtotals, etc.).
Excellent prioritization and organization skills.
Strong analytical skills.
Process and detail focused Ability to deal with demanding and changing environment.
Ability to consistently deliver under pressure.
Mustbe self-directed, flexible, motivated and work well independently as well as with a team.
Ability to identify priorities, organize and manage time effectively.
Work under supervision with increased responsibility.
Ability to maintain the highest level of confidentiality.
With full understanding of the local, legal and global requirements related to people.
Knowledge andcompliance with all company policies and procedures.
Demonstrated attention to details and ability to handle multiple tasks, meet deadlines and maintain quality of work.
Excellent skills in verbal communication and presentation, to analyze the information and report accordingly.
Able to perform regular and complex functions of the position with limited supervision.
Duties and tasks may be slightly difficult in nature and may require some evaluation and ingenuity.
Ability to interpret rules, regulations, and contractual provisions; create and maintain effective relationships with labor organizations, management, employees, and the public; conduct and make recommendations based on data research, analysis, and evaluation; and maintain confidential and sensitive information.
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Human Resources Business Partner, Makati
Free
Human Resources Business Partner, Makati
Philippines, Metro Manila, Makati,
Modified September 16, 2024
Description
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Alorica is a leading Business Process Outsourcing provider of customer experience and management solutions spanning the entire customer life-cycle. Our call center services support everything from customer acquisition and sales, customer care and support, supply chain and fulfillment, to social CRM and mobile, Alorica offers multi-channel support and a seamless customer experience across all service channels.
Alorica’s award-winning Business Process Outsourcing services span both the Business-to-Consumer (B2C) and Business-to-Business (B2B) sectors across all industries for Fortune 1000 companies. Headquartered in Irvine, California with over 48,000 employees in over 73 domestic, near-shore, and offshore customer management centers,
Alorica’s rapid growth has created great opportunities for our employees, clients, and the many communities that we call home.
With more than 60 domestic and 13 international locations, Alorica is creating new opportunities daily:
- Opportunities for individuals to join a company where they can enjoy a successful career
- Opportunities to provide excellent levels of service to the clients we support and to thousands
of customers
- Opportunities to become involved in their communities
To see more about Alorica’s history, core values and mission go to www.alorica.com.