JOB TYPE:
Full time
Admin
Non-voice
RESPONSIBILITIES:
Determining the nature of incoming emails and prioritizing them according to their importance
Screening incoming emails to determine whether they should be forwarded to the appropriate person or division
Reviewing incoming emails for items that require follow-up and making sure that the person or division involved can respond to the email sent to them
Ensuring that the email received is answered immediately and no pending emails are left unattended.
Responding to client inquiries and concerns sent through email
Creating and sending emails to have a centralized communication with the clients
REQUIREMENTS:
Experience in handling sensitive or confidential information
Strong organizational skills and keen attention to detail
Excellent written and verbal English communication skills
Knowledgeable in using Google Suite and/or a similar email platform
General Requirements
Good command of the English language
Must be 18 years of age and above
A headset with a noise-canceling feature and a high-definition webcam
Device Specification
Intel core i3 (6th to 12th gen), i5, i7 or AMD equivalent is highly required
Windows or Mac is acceptable
At least 8 GB of RAM with 60 GB of free hard disk space available
Network Requirements
10 Mbps DSL/Fiber Internet connection (USB sticks, signal-based & wireless connections are not allowed)