To apply, please visit us at: https://remotepro.ph/
We're looking for a highly organized, detail‑oriented professional who can handle customer‑facing support, administrative operations, and foundational bookkeeping. This is a dual‑function role built for someone who communicates well, works independently, and keeps things running accurately behind the scenes. You'll be a reliable extension of our team, supporting client experience, internal operations, and financial record‑keeping.
Key Responsibilities
Respond to customer inquiries via email, phone, and support platforms
Schedule appointments and manage client communications
Resolve complaints and follow up to ensure client satisfaction
Process orders, forms, applications, and service requests
Maintain detailed records of customer interactions and feedback
Support CRM updates and database maintenance
Manage support tickets and provide timely resolutions
Handle professional correspondence and vendor/team follow‑ups
Administrative Support
Email management: sorting, filtering, responding, and follow‑ups
Calendar management: scheduling, rescheduling, coordinating appointments
Travel management: booking flights, accommodations, itinerary planning
Document preparation: data entry, reports, and presentation design
General file and records management
Bookkeeping & Financial Support
Process and track invoices (incoming and outgoing)
Record daily transactions and maintain accurate financial logs
Support accounts payable and receivable tracking Reconcile receipts and expenses on a regular basis
Generate basic financial and expense reports
Assist with budget tracking and month‑end summaries
Use Quick Books or Xero for recordkeeping (experience required)
Research & Data Handling
Conduct market research and competitor analysis
Organize and present findings clearly
Create product and service comparison reports
Project & Task Management
Support project coordination and task tracking
Monitor deadlines using Click Up, Trello, Asana, or Monday.com
Requirements
Core Skills
Excellent written and verbal communication
Strong organizational, time management, and multitasking abilities
High attention to detail — especially in financial record‑keeping
Analytical thinking and problem‑solving
Ability to work independently and manage competing priorities
Professionalism and discretion with sensitive information
Technical Requirements
Proficiency in Google Workspace and Microsoft Office
Bookkeeping experience with Quick Books or Xero (required)
CRM experience (Hub Spot, Salesforce, or Zoho) — preferred
Familiarity with Click Up, Trello, or Asana
Comfortable with Slack, Zoom, and Microsoft Teams
Familiar with cloud storage and file‑sharing platforms
Bonus Skills (Preferred, Not Required)
Social media scheduling and basic engagement tracking
Basic graphic design (Canva, Adobe Express)
Website management (Word Press or Wix — basic edits)
E‑commerce support (Shopify, Woo Commerce — order processing, listings)
Benefits
Permanent Work‑from‑Home Setup
Competitive Salary
HMO Coverage
Mental Health Programs
Maternity Assistance through HMO (Female employees)
Paid Vacation Leave
Technology Allowance Internet Allowance
Weekly Payouts
Career Growth and Advancement Opportunities
