Overview
The Facilities Operations Manager is responsible for the efficient, reliable, and scalable daily operations of Wrk Pod sites across the Philippines. This role has a strong project management and construction execution focus, ensuring that:
New sites are developed and launched to Wrk Pod’s standards.
Existing sites are refreshed and maintained at a premium level.
Critical services such as power, utilities, and internet connectivity are always operational.
The Facilities Operations Manager must be able to ‘walk the talk’, deal with complex multi-stakeholder environments, and maintain a 24/7 mindset to keep facilities secure, reliable, and client-ready.
This position frees up the Executive Manager & CFO to concentrate on strategy and growth, making it a critical enabler of Wrk Pod’s expansion journey.
Work Schedule
Day Shift
Job Qualifications/Requirements
Tertiary qualifications in Operations Management, Engineering, or related field.
Minimum of 5 years’ experience in Facilities Operations Manager with strong project and construction management exposure, ideally in IT-BPM, commercial real estate, or large scale tech-driven environments.
Proven record of managing complex fit-outs, multi-site operations, and
vendor/stakeholder negotiations.
Strong grasp of project management methodologies, facilities management, and compliance.
Strong project management and construction oversight skills.
Proficiency in Microsoft 365/Google Suite (Docs, Presentations, Spreadsheets).
Excellent vendor and stakeholder management abilities.
Solid budget planning, CAPEX/OPEX tracking, and cost-control capabilities.
Strong leadership and team development skills.
Analytical, detail-oriented, and problem-solving mindset.
Ability to “walk the talk” and deliver in high-pressure, multi-stakeholder environments.
Job Responsibilities
Site Development & Expansion:
Lead the end-to-end planning, fit-out, and commissioning of new Wrk Pod sites in alignment with business growth strategies.
Oversee and collaborate with internal project manager, vendors, and stakeholders for project timelines, budgets, and scopes to ensure efficient, compliant, and high-quality delivery.
Drive refresh and upgrade projects across existing facilities to maintain high standards.
Operational Continuity & Reliability:
Ensure 24/7 availability of power, utilities, and internet connectivity across all sites.
Implement preventive maintenance schedules to reduce downtime and operational risk.
Act as the escalation point for urgent operational issues and ensure rapid resolution.
Project Management & Compliance:
Apply structured project management methodologies for site rollouts, upgrades, and maintenance.
Monitor CAPEX planning and execution with strict fiscal control.
Ensure compliance with building, safety, and regulatory requirements across all facilities.
Stakeholder & Vendor Management:
Coordinate with landlords, contractors, utility providers, and government bodies to secure smooth site operations.
Negotiate service contracts and monitor vendor performance against KPIs.
Build strong working relationships with internal stakeholders to align operations with growth needs.
Team Leadership & Development:
Provide leadership, mentoring, and support to the site operations team.
Build a culture of accountability, efficiency, and continuous improvement.
Upskill the team in project management, compliance, and technical operations readiness.
