We are looking for new Customer Support Associates who are passionate about customer support and helping people. We are looking for people who are passionate, understand the urgency of the start-up setting, and take pride in the ownership of their tasks while functioning fully in a team setting for our world-class client.

The ideal candidate will have...
● Great level of understanding of English, capable of working with English tooling and Knowledge Base
● Ability to multi-task and take responsibility in challenging situations
● Able to adjust to a fast-paced environment / constant changes
● Problem-solving mindset with strong attention to detail
● Ability to take ownership of contact to provide resolution to client
● Ability to provide and receive feedback (it’s a two-way street)
● Has a growth mindset with the desire to learn/keep learning
● Basic Computer skills with a typing speed of 40 WPM, 100% accuracy
We are ideally looking for someone who has worked in customer services before, but we are willing to work with the right person, whatever their experience if they have a passion for helping customers.

• Work Setup: On Site Assignment
• Work Location: Ayala Avenue, Makati City
• Work Schedule: Shifting Schedule (Day, Mid and Night Shift)
• Salary Package once passed training: Php 25,000
• Nature of Account (Financial Tech Account blended campaign mix of voice, email and chat support)
• Age: At least 21+