Description Tasks: Identifies and leads existing and emerging risks that stem from business activities and the job role. Ensures risks associated with business activities are effectively identified, measured, supervised, and controlled. Follows written risk and compliance policies, standards, and procedures for business activities. Identifies potential new program opportunities to deliver coordinated solutions that meet multiple business partner needs. Defines and maintains multiple program strategies based on business demand and return on investment expectations. Works closely with project sponsor and cross-functional teams, to plan and develop scope, results, required resources, work plan, budget, and timing for new programs. Advises analyses, root cause identification and development and recommendation of key work products. Applies experienced knowledge of the business, its products, and processes to assess program risks and rewards across multiple technologies and business goals. Negotiates agreements, settles disputes equitably and diffuses high tension situations. Negotiates program tradeoffs with IT and the business to ensure alignment of demand to capacity. Responsible for developing multi-year business plan to deliver business capabilities and define execution approach to achieve business goal while reducing risk and delivering early business value wherever possible. Mentors Program Managers in developing business strategies, identifying benefits, and defining alternatives across departmental programs and across USAA programs. Ensures compliance with company and regulatory policies and procedures. Adheres to EPMO processes, procedures, controls, standards, tools, and templates (as required). Adheres to governance difficulty required for work effort. Drives the adoption and sustainment of changes within the organization in compliance with USAA's Organizational Change methodology. What you have: Bachelor's degree: OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree. 8 years of project and/or program management experience, including experience defining a new program and/or managing large-scale projects. Expert level of experience in Principles of Project/Program or Portfolio Management. Experience in program management and execution experience delivering sophisticated work efforts working with Waterfall and Agile methodologies Stakeholder management and influencing skills. Advance understanding of risk management policies and procedures. Extensive knowledge of program management methodology and techniques; program performance evaluation and change management principles. Extensive experience developing, maintaining, and reporting on large cost project/program budgets. Strong intuition for business and/or proven learning agility to quickly increase business expertise. What sets you apart: Deep Understanding of Business Case Creation (expense and benefit). Subject Matter Expertise in tracking quantifiable benefit delivery. 3 or more years of experience presenting to various levels of employees including senior leadership and executive members. US military experience through military service or a military spouse/domestic partner. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. What we offer: Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. The salary range for this position is: $115,240 - $220,270. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, please visit our benefits page on Relocation assistance is not available for this position. #FSB USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.