Job Description Accounts Receivable Representative (3-Month Contract) Job Summary As an Accounts Receivable Representative , you will play a crucial role in supporting our team by managing tasks that, while not directly related to collections, are integral to the collection process.

Your primary responsibilities will include processing invoices, handling various administrative tasks, and assisting with duties related to the AR representative role.

You will also communicate with our sales team to address inquiries and prepare detailed reports on accounts receivable status and performance.

Additionally, you will provide essential administrative support to the finance team as needed.

Job Duties Ensure invoices are uploaded daily, escalating any discrepancies to management for review and action.

Regularly pull reports of failed credit card payments, update the AR file, and send cases to Billing/AR Accounting for credit/rebilling.

Run an aging report weekly and send cases to offset any zero-balance accounts or write off balances less than $3 (both positive and negative).

Gather and compile all backup data to validate refunds/write-offs, update banking details, and create appropriate tasks in Salesforce.

Generate daily, weekly, and monthly reports as needed.

Ensure e-billing/e-statement reports are completed and update any missing contact information aligned with the AR rep tag of the account.

Action all cases sent to the Finance-Accounts Receivable queue in Salesforce.

Requirements A completed college diploma (Accounting or Finance-related preferred) or relevant experience.

2-3 years of corporate (B2 B) collections experience, focusing on medium to enterprise-level customers.

Experience with the Accounts Receivable escalation process and the ability to take initiative in resolving account issues (collaborating with sales when necessary).

A strong understanding of fundamental accounting principles.

Proficiency in Microsoft Word and Excel (intermediate level).

Excellent verbal and written communication skills.

Prior experience managing similar administrative tasks.

Knowledge of customer portals such as Ariba and Coupa is required.

Customer service-oriented mindset.

Experience in the technology industry is a plus.

Benefits WHAT WE OFFER: Great Place to Work-Certified Company Holistic employee experience Work-from-home and hybrid work setup Requirements 2-3 years of corporate (B2 B) collections experience, focusing on medium to enterprise-level customers.

Experience with the Accounts Receivable escalation process A strong understanding of fundamental accounting principles.