Responsibilities Experience with using ITIL Change, Incident and Problem management processes.

Resolve critical production issues by leading Major Incident calls, engaging proper teams, and driving root cause analysis.

Troubleshoot and debug systemponent(s) to resolve technical issues inplex and highly regulated environmentsprised of ground and cloud applications and services.

Analyze proposed application design(s) and provide feedback on potential gaps or provide rmendations for optimization.

Contribute to Monthly Service Reviews (MSR) with Development partners to go over KPI metrics.

Participate in Disaster Recovery / Loss of Region events (planned and unplanned) executing tasks and collecting evidence.

Collaborate both within the team and across teams to resolve application issues and escalate as needed.

Partner with development teams to provide input into the design and development stages of applications.

Support audit requests in a timely fashion providing needed documentation and evidence.

Plan and execute certificate creation/renewals as needed.

Create, Modify and Monitor Dashboards to better catch potential issues and aide in observability.

Strong ability to gather and analyze project requirements and translate them into technical specification(s).

Resolve Critical application alerts in a timely fashion including production defects, providing business impact and analysis to teams.

Review and update knowledge articles and runbooks with application development teams to confirm information is up to date.

Identify and implement automation opportunities to reduce manual effort associated with application monitoring.

Execute the pre-production/production application code deployment plans and end to end vendor application upgrade process (, SNOW, SF, etc) Aligns risk and control processes into day-to-day responsibilities to monitor and mitigate risk; escalates appropriately.

Qualification: Minimum of 8 years of related experience Bachelor's degree preferred or equivalent experience.

Talent Needed for Success: - Hands on experience in distributed systems like Unix, Linux, Windows, SQL/PLSQL Preferred to have Mainframe troubleshooting and support skills (COBOL, JCL, DB2, DB2 Stored Procedures, CICS, SPUFI, File aid) Good to have Mainframe scheduling (Job abends, Predecessor/Successor) Scheduling Tool experience (CA Auto Sys, Control-M) Familiarity working with relational databases (DB2, Oracle, Snowflake) Monitoring and Data Tools experience (Splunk, Dynatrace, Thousand Eyes, Grafana, Selenium, Hi Pam IBM Zolda) Cloud Technologies (AWS services (S3, EC2, Lambda, SQS, IAM roles), Azure, Open Shift, RDS Aurora, Postgress) is preferred Middleware experience (Solace, Tomcat, Liberty Server, Web Sphere, Web Logic, JBoss) Messaging Queue Systems (IBM MQ, Oracle AQ, Active MQ, Rabbit MQ, Kafka) Scripting languages (Bash, Python, Ruby, Shell, Perl, Java Script) Hands on experience with ETL tools (Informatica Datahub/IDQ, Talend) Additional Qualifications Fosters a culture where honesty and transparency are expected.

Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up to date.

Invests effort to individually coach others.

Builds collaborative teams across the organization.

Actual salary is determined based on the role, location, individual experience, skills, and other considerations.

we are an equal opportunity employer and value diversity at ourpany.

We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable amodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact us to request amodation.

About Us DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis.

We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide.

From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure.

Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.

DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork.

When you join our team, you'll have an opportunity to make meaningful contributions at apany that is recognized as a thought leader in both the financial services and technology industries.

A DTCC career is more than a good way to earn a living.

It's the chance to make a difference at apany that's truly one of a kind.

Learn more about Clearance and Settlement by clicking here.

About the Team The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets.

The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards andernance.

Job ID 300002906751203