Responsibilities Work directly with clients to help implement and use functionality Examples: Setting up a solution to quote on a market, setting up volatility surfaces, delivering a solution for algo trading, etc.

Troubleshoot systems together with the users, liaising with our engineering team on issues that require code changes.

Support the BTCS sales team with new deliveries and new clients.

Collaborate with exchanges on new functionality and market upgrades.

Partner with IT staff at client sites to diagnose and resolve technical issues.

Travel to other offices or client sites, as needed.

Your profile Bachelor's degree inputer Science, Mathematics, Engineering, Economics, Physics or related discipline.

An interest in technology and finance Problem solving skills An interest in working with customers Basic knowledge of Linux Be a motivated team player.

Stress resistant.

Legal authorization to work is required.

We will not sponsor individuals for employment authorization for this position.

Desirable skills: Understanding of financial markets, exchanges and financial instruments (options, futures and stocks) Familiarity with UNIX based environments, in particular Red Hat Linux or similar Familiarity with scripting languages like Python, BASH, etc.

Familiarity with major programming languages like Java or C, C++ (even though the role is not a developer role).

Department Customer Success Locations Manila Remote status Hybrid Remote Apply for this job Job ID JLMOLx Cs85 Ky