Online Reservations Account - Call Center Agent - Virtual Process

Last update 2024-06-24
Expires 2024-07-24
ID #2125231427
Online Reservations Account - Call Center Agent - Virtual Process
Philippines, Metro Manila, Mandaluyong,
Modified April 20, 2024


We at Metacom are continuously looking for candidates for our team.

Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections and Telco account

Jobs Responsibilities:
• Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and services
• Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
• Communicating specific information to internal and external clients and sharing understanding with colleagues

What Do We Offer?
• An open, friendly and professional work environment.
• A professionally and personally rewarding career.
• Opportunities to grow and be promoted within the company.
• Performance incentives and employee perks and benefits.
• Competitive Salary
• 13th Month Pay
• HMO with 3 free Beneficiaries on Day One
• 20% ND Maternity/Paternity Leave
• Opportunity for rapid career growth for Top Performers
• Retirement/Life Insurance for Qualified Staff
• Work-life Balance Processes and Programs


Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Online reservations account - call center agent - virtual process

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