Responsibilities Support network incident and change activities in a 24x7 global operations team on assigned shift.

Troubleshoot and isolate network incidents within large-scaleplex IT environments.

Proactively manage networkponents in order to prevent incidents.

Utilize all Network Monitoring and Management tools in an efficient and timely manner.

Support changes to the production network while following all required change procedures.

Process internal and external client requests for network changes in line with agreed policies and procedures.

Follow escalation procedures and process, rmend improvements when required.

Review, track and update network operations policies, standards, and processes.

Review production changes for adherence against agreed policy and best practices.

Work collaboratively with ICAP's other IT infrastructure teams.

Fulfil any additional / ad hoc duties as required to meet the needs of the business Experience /petences Ability to prioritize and handle multiple tasks simultaneously working with minimal supervision Goodmunication skills both verbal and written Willingness to go above and beyond expectations Demonstrates a resilient, positive and proactive attitude Ability to work well in a team (experience of working in a global team preferred) Experience of working in Financial Services Minimum of 5 years' experience working in a network operations environment.

Excellent network troubleshooting experience.

Excellent working knowledge of Cisco hardware and configuration (IOS/NX-OS).

Good working knowledge of Checkpoint firewall products Good working knowledge of routing protocols in particular BGP, OSPF, EIGRP and PIM Working knowledge of F5 load balancers Experience of configuring and supporting VPN including SSL, GRE and IPSec.

Experience of working with Web proxies ( Bluecoat/Scansafe).

Experience of networking tools ( Netscout, Ciscoworks, HPOV, Wireshark).

Awareness of ITIL processes (change control, incident management etc).

Skilled in Microsoft Office applications Professional Qualifications Cisco CCNP or equivalent experience Fortinet NSE 4 / FCP Network Security or equivalent experience Special Job Requirements Working to a shift rota Not The Perfect Fit? Concerned that you may not meet the criteria precisely? At TP ICAP, we wholeheartedly believe in fostering inclusivity and cultivating a work environment where everyone can flourish, regardless of your personal or professional background.

If you are enthusiastic about this role but find that your experience doesn't align perfectly with every aspect of the job description, we strongly encourage you to apply.

You may be the ideal candidate for this position or another opportunity within our organisation.

Our dedicated Talent Acquisition team is here to assist you in recognising how your unique skills and abilities can be a valuable contribution.

Don't hesitate to take the leap and explore the possibilities.

Your potential is what truly matters to us.

We know that the best innovation happens when diverse people with different perspectives and skills work together in an inclusive atmosphere.

That's why we're building a culture where everyone plays a part in making people feel wee, ready and willing to contribute.

TP ICAP Accord - our Employee Network - is a central to this.

As well as representing specific groups, TP ICAP Accord helps increase awareness, collaboration, shares best practice, and holds our firm to account for driving continuous cultural improvement.

Location Philippines - Yuchengco Centre - Taguig City Job ID R2546