The Offer

• Work in a company with a solid track record of performance
• A role that offers a breadth of learning opportunities
• Attractive Salary & Benefits

The Job

You will be responsible for :

• Acting as the primary point of contact and delivering excellent service standards and advice to clients for their enquiries, complaints, and other service-related issues.
• Developing account plans to enhance service delivery.
• Developing strong internal relationships to optimise service delivery and ensure all practices are in line with internal guidelines and statutory requirements.

The Profile

• You have at least 5 years experience including solid experience in a similar role within Financial Services and Internet.
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong mentor and coach who can build high performing teams
• You are a strong team player who can manage multiple stakeholders

The Employer

Our client is a renowned consulting firm established by professionals who are passionate, skilled and experienced in offering a wide range of consulting services.