Job Description   Help provide leverage to our clients by understanding and prioritizing their needs while effectively scaling our CFO services.

Some of the strategic support that we  provide includes:  Capital calls and distributions  Audit/tax support  Pre/post close services  Quarterly and annual financials  Limited Partner communications  Bring transparency to founders, VCs, and LPs and help our clients make more accurate decisions by helping them utilize our tools and resources such as:  Real-time IRR  Real-time portfolio data  Provide additional data points (TVPI, RVPI)  Team Lead Duties:  Establish and execute processes and procedures  Establish and manage the achievement of Key Performance Indicators  (KPIs)  Monitor and evaluate all processes and implement improvement to ensure customer clients receive appropriate and high-quality services as  committed  Perform daily and monthly auditing of work processes  Monitor and assist team members in the daily operation aspects of the  project including reviewing the status and performance against targets,  performing root cause analysis of variances and making improvements to  meet the targets  Coach, guide and train team members by providing creative ideas and  ways on how to carry out the respective tasks towards providing excellent  service  Provide assistance to team members in accordance with established  practices and procedures  Provide reports as agreed with the Customer  Assist in hiring, selection and training of new team members Requirements 3+ years experience  1-3 years supervisory experience  Desire to deliver outstanding Customer Experiences to our customers  Strong written and verbal communication skills  Highly organized with strong attention to detail  Care deeply, genuinely, and passionately about our clients  Excited to take on new challenges  Responsive and able to complete tasks in a timely manner  Ability to articulate technical and complex concepts in a clear and concise  manner  Ability to balance multiple active projects with competing priorities  Exhibit diplomacy, tact, and poise when communicating with clients or customers Driven to help and solve problems  Ability to work independently and in a team environment  1-3 years of experience in a contact center environment preferred Requirements Fund Accounting Team Lead