Responsibilities: • Conduct staff performance reviews, assess needs and cost/benefit analysis. • Manage multiple support channels; inbound voice, e-mail, social media and live chat. • Manage company systems for customer interaction and voice response. • Oversee system maintenance and upgrade impleme...

Responsibilities: • Oversee the risk assessment process. • Develop and maintain risk management policies and procedures. • Conduct risk assessments and audits of business processes, systems, and controls. • Analyze data and prepare reports on identified risks and mitigation strategies. • Monitor and...

Responsibilities: • Design, develop, maintain and support high-quality in-house software build systems. • Automate scripts to deploy software in an automated process. • Designing, training and implementing source code control management best practices. • Develop and maintain our internal release man...

Job Purpose: Ensure that project related quality processes are followed by associates, client specific metrics and internal metrics are achieved, provide coaching to employees, track and trend data for improvement. Primary Duties and Responsibilities: We are currently looking for a keen individual w...

Job Description Responsibilities: • Installing, configuring, and maintaining SAP applications and components. • Monitoring and managing the performance and availability of SAP systems. • Managing user access and security for SAP systems and applications. • Implementing backup and recovery procedures...

Responsibilities: • Configuring and maintaining SAP SD modules. • Creating and managing sales orders, delivery documents, and billing documents. • Managing pricing and discounts, including creating pricing procedures and conditions. • Monitoring and analyzing sales performance and efficiency. • Trou...

Job Description Responsibilities: • Supporting monthly project reviews with Project Managers. • Supporting with project profitability reporting to support the analysis of business performance • Applying change orders/variations to the project. • Checking and ensuring the correct revenue. • Filing pr...

Job Description Responsibilities: • Interacts with customers via telephone, email, online chat, or in person to provide support. • Ensures that appropriate actions are taken to resolve customers problems and concerns. • Maintains customer accounts and records of customer interactions with details of...

Job Description Responsibilities: Define project scope, objectives, deliverables, and success criteria in collaboration with stakeholders. Act as the primary point of contact for stakeholders, ensuring effective communication and managing expectations. Allocate and manage project resources efficient...

Job Description Responsibilities: Design, develop, maintain, and enhance systems based on business requirements using approved technologies and coding standards. Troubleshoot production errors and supports system testing and quality assurance. Document code appropriately for maintainability and coll...