A Head Bartender oversees the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages.What will I be doing?As a Head Bartender, you will supervise the bar service to offer a high quality, efficient beverage service that adds to a superior Guest experience and is in accordance with licensing regulations associated with alcoholic beverages. Specifically, you will be responsible for performing the following tasks to the highest standards: Maintain an effective bar service with an emphasis on high quality, efficient serviceCheck that Guest service standards are set, implemented and monitored, and continuously evaluatedSet-up of the outlet in accordance with the pre-determined standards of the operationComply with licensing regulations and hotel procedures relating to the bar and service of alcoholic beverages and conduct staff training sessions accordinglyDemonstrate a perfect knowledge of all beverages served in the bar, how beverages are prepared (to recipe) and presented, and how Bar personnel are trained to possesss this knowledge and the application of itEnsure compliance with and the proper training of Team Members so that all Company Health and Safety, and Fire Regulations and procedures are understand and appliedEnsure all Team Members are impeccably presented and adhere to the correct uniform standardsDeal with sudden staff shortages through absenteeism and report all absences according to Company Attendance ProceduresComplete all necessary administration in accordance with Company procedures relating to all staff membersMaximise revenue and increase average spend per person through upselling, high customer service standards, effective training and motivational techniquesWhat are we looking for?A Head Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: A warm personality, attentive and smartly presentableAn ability to listen and respond to demanding Guest needsExcellent leadership, interpersonal and communication skillsAccountable and resilientCommitted to delivering high levels of customer serviceAbility to work under pressureFlexibility to respond to a range of different work situations It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Customer Service experience in a supervisory capacityPassion for delivering exceptional levels of Guest serviceA basic level of IT proficiency MEANINGFUL BENEFITS FOR YOUR CAREER & WELL-BEING We support the well-being and performance of Team Members with industry-leading rewards, recognition and support to meet their needs and dreams: Best-in-Class PTO Go Hilton Travel Discount Program​​​​​​​Hotel rates as low as $40/night! Health & Welfare Benefit Plans Debt-Free Education Retirement Savings Program Employee Stock Purchase Plan Mental Wellness Support  Flexible Schedules Access to your pay when you need it ​​​​​​​through DailyPay