Infinit-O isn't just about business process optimization, we're about people.
For over 20 years, we've been helping some of the world's fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge technology.
Our world-class Net Promoter Score of 75 reflects our commitment to excellence and client satisfaction.
But what truly sets us apart is our culture.
At Infinit-O, we believe that diversity, equity, and inclusion are the foundation of innovation and sustainable growth.
We embrace differences, empower perspectives, and create equal opportunities for everyone.
Our people-first approach has earned us the Great Place To Work Certificatio n three times, and as a B Corp Certified company, we're dedicated to making a positive impact not just in business, but in the communities we serve.
With a highly engaged and innovative team, we don't just optimize processes, we also create meaningful change.
Key Responsibilities: SIEM Alert Validation: Monitor Jira/Blink Ops for alerts pertaining to: Identity issues, compromised passwords, impossible travel, travel to restricted countries, Superadmin creation in Okta, Admin created in Sentinel One, Google admin account activity (creation/deletion), Splunk data deletion, Honey Cred access in Keeper, and suspected malicious access by Okta, Google, and other systems.
Investigation: Perform manual investigation (running searches in Splunk, Sentinel One, and Client apps) to confirm alert details, determine False Positive/True Positive status, and engage the on-call IR lead.
Manual IR Escalation: Identify True Positive events and provide the IR team with a handoff summary including impacted users, systems, and IP information.
Minimum Qualifications Bachelor's Degree in IT, Computer Science or similar At least 1-2 years of experience in a similar role Alert Triage: Able to investigate alerts through log entries and reconstruct user/system activity.
SIEM Navigation: Competency in querying logs (training provided as needed).
EDR Navigation: Ability to search Sentinel One to identify specific activity related to alerts.
Communication: Ability to write clear summaries in Jira and Pager Duty.
Escalation: Ability to escalate True Positives to IR through Pager Duty.
