Qualifications:
✔ Bachelor's degree in Human Resources, Organizational Development, Business, or a related field.
✔ Minimum 3+ years of experience in training and development, with at least 2 years in a leadership or managerial role.
✔ Experience in designing, developing, and implementing training programs.
✔ Strong background in both technical and non-technical training.
✔ Prior experience in Business Process Outsourcing (BPO) or similar fast-paced industries is a plus.

Skills & Competencies:
○ Strong leadership and team management skills.
○ Excellent verbal and written communication abilities.
○ Ability to design and execute effective training programs.
○ Proficiency in training tools, software, and learning management systems (LMS).
○ Strategic thinking with the ability to improve processes and drive performance.