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L1 Service Helpdesk, Muntinlupa

Last update 2024-04-24
Expires 2024-05-24
ID #2055286529
Free
L1 Service Helpdesk, Muntinlupa
Philippines, Metro Manila, Muntinlupa,
Modified March 3, 2024

Description

Responsibilities:

Respond to requests for technical assistance in person, via phone, chat or email.
Resolve technical hardware and software issues.
Research questions using available information resources.
Advise user on appropriate action.
Follow standard help desk procedures.

Required Skills:
Completed 2 years in college.
Minimum of 6 months experience with Service Helpdesk.
Knowledge of Knowledge and experience of customer service practices.
Related experience and training in troubleshooting.
Relevant call tracking applications.

Job details:

Job type: Full time
Contract type: Permanent
Occupation: L1 service helpdesk

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