Job Description And Responsibilities We are the Employee Enablement Solutions Team (EES) in Corporate IT, where we champion the technology needs of our Visa staff.

Our mission is to drive exceptional quality, effectiveness, and efficiency of services to our users and business functions.

Our vision is to evolve faster than the challenges, fill gaps that are yet unknown, and not only see around walls but knock them down.

We have an exciting new position for an Instructional Designer.

We are looking for a hardworking professional who will be responsible for designing, developing and delivering compelling and innovative learning products and experiences for Visa employees.

In this role, you will apply your expertise in instructional design and demonstrate excellence in crafting modern learning solutions that drive business impact and performance. Essential Functions: Build engaging, informational, and visually compelling learning experiences Use appropriate software and systems to create user instructions and guides (e.g., Adobe Acrobat, Abode Illustrator, Microsoft Power Point, Microsoft Word, Camtasia etc.) Create immersive, engaging, and effective learning experiences for classroom, video, online delivery, self-study, performance support, etc. Adapt instructional materials to meet multiple channel requirements (e.g., workshop, video, webinar, e Learning, and toolkit Draw on a variety of instructional design methodologies and technologies to innovate new learning solutions Demonstrate proficiency in multiple learning formats, including layouts, templates, animations, and a diverse array of assets, to support our global audience Work closely with subject matter experts, trainers, and other stakeholders to develop and refine the training programs Identify potential learning gaps and/or needs of employees This is a hybrid position.

Hybrid employees can alternate time between both remote and office.

Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs. The standard working hours for this role currently are from 5:00 pm to 2:00 am, local Manila time.

When the work necessitates it, you may be required to work outside of the prescribed work hours.

Visa reserves the right to adjust the standard working hours in future based on the business requirements Qualifications Basic Qualifications2 years relevant work experience with a Bachelor's degree, OR 5 years relevant work experience Preferred Skills Demonstrated proficiency in instructional design principles, processes and methodologies Strong attention to details and commitment to producing high-quality work Keen focus on the user experience and alignment to broader business strategies Ability to comprehend and translate complex technical concepts into terms that are easy to understand for technical and non-technical audiences Able to manage multiple projects at the same time and prioritize the tasks to complete the various projects Comfortable with ambiguity and rapidly changing content Proficient in creating training videos with Camtasia, Adobe Premiere or other video creation software Knowledge of Learning Management Systems (LMS) and how to integrate instructional materials into these systems Strong knowledge of the Microsoft Office suite of products required Strong English verbal and written communication skills Additional Information Visa is an EEO Employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.