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Call Center Representative, Manila

Last update 2024-05-29
Expires 2024-06-29
ID #2004437674
Free
Call Center Representative, Manila
Philippines, Metro Manila, Manila,
Modified January 23, 2024

Description

The Offer Competitive Salary Up to 15% Night Differential Health insurance The Job You will be responsible for : Handling inbound calls and emails in a professional manner.

Resolving customer inquiries and requests and ensuring strong customer satisfaction.

Working with various internal teams to ensure prompt and accurate order processing and delivery.

Escalating customer feedback as required.

The Profile You have at least 6 months to 1 year experience as a Customer Service Agent / Technical Support Agent within the BPO industry.

At least SHS Graduate or completed 2 years on College.

Amenable to work onsite (Mandaluyong / Makati / Taguig) You possess excellent interpersonal as well as written and verbal communication skills.

You have working knowledge of Call Center agent, communications skills, BPO, Customer Service representative and problem solving skills You are highly goal driven and work well in fast paced environments You are a strong mentor and coach who can build high performing teams You are a strong networker & relationship builder The Employer Our client specializes in IT and Non-IT recruitment agency.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Call center representative

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