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Customer Service Representative, Pasig City

Last update 2024-05-26
Expires 2024-06-26
ID #1785383928
Free
Customer Service Representative, Pasig City
Philippines, Metro Manila, Pasig City,
Modified August 10, 2023

Description

The Offer 12% Night Differential Quarterly Incentive Plan HMO with 2 dependents (day 1) Life Insurance and Retirement Plan after 5 years The Job You will be responsible for : Handle incoming calls received from agents and customers Establish caller identity and take steps to provide or coordinate service. Coordinate with other internal functions to provide service Demonstrate the ability to own and resolve problems utilizing skills, tools and client service Research required information using available resources Manage, resolve, and escalate customer complaints as needed Provide customers with accurate product and service information The Profile Undergrad (HS Grad, Vocational, Associate Grad) w/ 6mos and above CCE - international experience College Grad (any 4 years course) - no required experience; preferred 6mos and up CCE  The Employer Our client is an HR, Recruitment Services, and Business Process Outsourcing Company located in San Juan City, Philippines, aimed to provide workforce solutions in any vertical or industry.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Customer service representative

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