Description
The Role
We are currently looking for an Investment Operations Analyst for our Delegated Investment Solutions Operations team in the Manila Office.
The team is part of the wider Global Investment Operations group, of 160 colleagues, whose core focus is on supporting and servicing the needs of our Investments business and clients. Working with a large, experienced team will allow you to learn about many aspects of the Investment industry whilst building your knowledge of the third‑party service providers that we work with.
The focus of the role is to perform investment operations functions for predominantly pension fund clients while working closely with operations colleagues, custodians, and investment managers to ensure the investment operation functions are completed accurately and on a timely basis. This role requires a team‑player who is numbers and detail oriented with good knowledge of investment management or custodian back‑office operations. The Investment Operations world is wide ranging and includes some exciting challenges.
Working knowledge of investment management/custodian back‑office operations including:
Cash management
Daily update and cash flow forecasting
Maintaining appropriate cash levels for payments
Dealing with custodians/investment managers/administrators
Reconciling trades and cash settlements
Letters of direction to custodian/ investment managers
Monthly reconciliation of activity & market values between investment managers/custodians/internal records
Data set up requests for SSI updates and new bank accounts
Monitoring and compliance support
Monthly portfolio re‑balancing
Procedures and controls (risk management)
Produce monthly and quarterly performance reports for the investment clients
Work as part of dedicated operations team providing a variety of services to designated clients
Collaborate with other analysts and portfolio managers for delivery of data and client communication
Liaise with members of the wider investment team and Benefits practice in order to gain the necessary data and understanding of the client’s needs
Deliver on projects to meet or exceed client expectations
Increase efficiency within client teams by identifying ways to improve processes
Performance Objectives
Clients – take ownership of reports and build strong relationships with other teams
Financial/Business KPIs – work efficiently and achieve chargeable hours target
People – build strong relationships across various teams and support colleagues to create a good working environment
Operational Excellence and Innovation – follow policies and guidelines; seek to develop more effective tools and products to support our clients and the business
Qualifications
The Requirements
Bachelor’s degree is required; with at least two years of relevant work experience, ideally gained in a client‑service oriented environment (investment management/custodian back‑office operations)
Good organisation and time management skills, with a proven ability to handle a variety of assignments and meet tight deadlines
Proven effective oral and written communication skills in business English
Ability to work on own initiative when required, as well as in a team with enthusiasm to challenge processes and work with the team to effect change.
Confidence to communicate and work with people at all levels in a variety of roles, locations and functions
Detail and results orientated, with a logical and analytical method of working
Knowledge of institutional investors is desirable but not essential.
Proficient in using Microsoft Excel and Power Point to create and produce dynamic reports and spreadsheets with accuracy and clarity
Enjoy working with numbers and compiling data, using mathematical and analytical skills to maximize efforts and thorough work ethic
Desire to work in the investment industry and interest in financial investing.
WTW is an Equal Opportunity Employer
