Direct message the job poster from Thrivemodal Work should be fun. Let's talk about making a change!The QA Manager for Yellow Diamond Logistics Operations will be the driving force behind quality, efficiency, and continuous improvement in our logistics support team. This role is not just about checking boxes—it’s about building a quality-first culture, identifying process bottlenecks, and making real operational impact through proactive solutions and data-driven insights. This is a hands-on role that requires a sharp eye for detail, a strategic mindset, and a deep understanding of logistics workflows. The ideal QA Manager doesn’t just identify errors—they prevent them, ensuring the team is always a step ahead. RESPONSIBILITIES: Own the QA Process Identify Trends & Solve Problems Coach & Elevate the Team Refine Processes, Not Just Audit Them Drive Consistency in Service Delivery Work Cross-Functionally Ensure Compliance & Best Practices QUALIFICATIONS: Data-Driven Decision Making Process Optimization Mindset Coaching & Development Skills Logistics or Freight Brokerage Experience (Preferred)Excellent Communication & Problem-Solving Abilities Seniority level Mid-Senior level Employment type Full-time Job function Quality Assurance Industries Transportation, Logistics, Supply Chain and Storage
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