Prequalifications 1.

Internal team coordination and response preparation for PQ questionnaires 2.

Vendor registration 3.

Maintaining and updating the PQ database RFP Responses 1.

End-to-end pitch response (job captain for the pitch) 2.

Coordination for review calls and response strategies 3.

Manage pitch responses on Big Fish.

4.

Pitch presentation deck: ensuring the layout, formatting, space alignment, proximity, colours, fonts, etc.

of the presentations for the final output before it is sent to the client (in coordination with the graphic designer) 5.

Record and maintain lessons learned for pitch management Central repository 1.

Maintain and manage a central repository database for pre-qualification, RFP responses, industry-specific decks, capability decks, and financial documents.

2.

Ensure standardisation of pitch response decks and information across all regions to maintain consistency.

3.

Making sure that infographics and company information are regularly updated and organised for simple access and pitching Contract coordination 1.

Coordination for contract finalisation Process Management 1.

Streamlining of existing and new processes (ensuring all processes for PQ, RFP, and central repository are developed, implemented, and continuously improved based on lessons learned and communicated to all stakeholders) 2.

Provide internal training on PMO processes and functions to CS team members.

3.

Quarterly reviews for process monitoring and recording lessons learned for continuous improvement Client Success Programme (CSu P): Governance Role 1.

Monitor and review project progress (all phases, schedule, and cost); 2.

Monitor and identify risks on project timelines and highlight them to project and CS teams to ensure mitigation strategies are developed and implemented well within time to have the least impact on the project; 3.

Review the communication plan and its implementation.

4.

Attend weekly progress design and PCG calls; 5.

Identify strategies and highlight key points, resulting in documentation of lessons learned for future implementations and references.

6.

Dashboard monitoring and escalation alarms for low- and high-scoring customers to be raised Benefits For more please visit www.spacematrix.com