The Offer Opportunity within a company with a solid track record of performance A role that offers a breadth of learning opportunities Opportunity to make a positive impact The Job Responsibilities: Responding to customer inquiries and resolving issues promptly and professionally.

Providing accurate information about products, services, and company policies.

Assisting customers with order processing, account management.

Documenting customer interactions and maintaining accurate records in our CRM system.

Collaborating with other departments to ensure customer satisfaction and problem resolution.

Contributing to continuous improvement initiatives by providing feedback*k and suggestions for process enhancements.

Adhering to company guidelines and policies to ensure consistent service delivery and compliance.

The Profile   Qualifications: Must have finished at least HS/SHS education Has at least 1 year of BPO experience (international voice campaign) Amenable to work in MOA/CEB Has a Driver’s License The Employer Our client is a boutique Staffing Firm based out of Kuala Lumpur.

The team has been helping organizations find their Right-Fit employees all across the world for the last 10 years.

Our client caters to IT, Manufacturing, Telecom, Entertainment, Retail, Infrastructure and Renewable Power industries.