BENEFITS : HMO and Allowances Leave Credits Housing allowance Performance Bonus JOB DETAILS : Company Profile: This is a contact center from Southeast Asia and has different nationalities working for them. This BPO company operates five days a week to provide good customer service and consultancy services to worldwide clients.Position: Mandarin Director of Business Intelligence and AnalyticsLocation: Makati CityWork Set up: OnsiteIndustry: Online GamingSalary: Negotiable Schedule: Dayshift Mon-Fri Requirements: Master’s Degree in Business, Statistics or Computer Science, or technical degree. Experience applying BI&A solutions to a gaming or non-gaming environment.Experience with prescriptive and predictive analytics and other advanced mathematical models for high-level business analysis. Knowledge of a variety of machine learning techniques (clustering, decision tree learning, artificial neural networks, etc.) and their real-world advantages/drawbacks. Responsibilities: Direct the development and ongoing evolution of the organization. Partner with BU stakeholders to ensure that the BI&A strategy, including the design of BI&A solutions, effectively enables their business strategy. Create, promote, and enforce BI&A standards and BI/Data governance model, including ensuring proper governance exists around the development of Advanced Analytics solutions across the organization. Partner with the BUs to build skills in self-service analytics and help the BUs discover new ways to explore and visualize data. Lead a team of BI&A professionals responsible for understanding business data, development of data workflows, development of BI reports, BI dashboards, and self-service reporting. Staff, develop, and retain a high-performing team of business intelligence and analytics professionals. Drive increased awareness and understanding of the use cases and benefits of BI&A and advanced analytics across the organization. Lead and coach the BI&A team to leverage advanced Alteryx knowledge to produce validated, accessible, timely data sources for other Tableau developers to use for their dashboards. Through the BI&A team and third-party partners, use predictive modeling to increase and optimize customer experiences, revenue generation, product scheduling, and product manufacturing. Recruitment Process: Initial Interview Language assessment Final Interview Job Offer