The WorkGuides our clients through platform transformations through planning, management, and implementation of new technologies. Manages enterprise-class mobile device management solutions. Manage client requirements, escalations and outages and coordinate with partners as needed.MDM – TAM will provide triage support on escalations from the customers by gathering necessary information, validating outage or incident using relevant tools and escalate issues, as necessary. Communicate with the partners, customers, EMM provider, Original Equipment Manufacturer (OEM) to resolve queries from mutual customer in accordance with the guideline set by the client. This position will have a high degree of independence while working with the client and must be a self-starter that is able to resolve issues and provide feedback as needed. Your total rewards Accenture Flex offers a Total Rewards package which includes compensation recognizing individual contributions and a range of benefits so you can build a coverage package based on your personal needs. Base pay We offer a competitive base pay based on your role, career level and skills. Medical coverage and spending accounts Employees have a choice of plans (PPO, EPO, HDHP) covering a wide range of medical services and prescription drugs. Use pretax dollars to pay for eligible health care and dependent day care expenses. Dental and vision coverage Employees can choose a traditional dental plan or a dental maintenance organization plan. A vision care plan is offered which covers an annual routine eye exam as well as frames, lenses, or contacts. Life Insurance & Long-Term Disability Accenture Flex provides you with a basic level of life, AD&D and disability insurance, and you have the option of purchasing additional coverage. Paid Time Off (PTO) PTO encompasses traditional vacation time along with paid personal time off and sick leave, providing flexibility for how, when and for what purpose time off is taken. 401(k) Savings plan Employees are immediately eligible to contribute to a standard 401(k), a Roth, or an after-tax account through convenient payroll deductions and are always vested in their own employee contributions.