Job Description - Events Manager I Hilton Manila (HOT0 BO5 G)Job Number: HOT0 BO5 GWork Locations Hilton Manila Newport Boulevard, Newport Cybertourism Zone Newport City Pasay City PH 1000 Hilton offers numerous opportunities across over 100 countries, providing exceptional experiences to travelers worldwide. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, Double Tree, Hilton Garden Inn, Hampton, among others. The Events Manager handles groups of 10 or more guestrooms, ensuring effective communication with clients and coordination with hotel departments, under the guidance of the Director of Banquet Sales, to maximize business opportunities. What will I be doing?Responsibilities include: Collaborate with the Sales team to propose optimal deals and convert inquiries into confirmed events. Prepare proposals and contracts based on client inquiries. Manage the process from negotiation to event departure. Coordinate with clients to finalize event details and provide professional advice. Upsell opportunities to maximize revenue. Ensure clear communication with clients and internal teams. Disseminate group information to relevant departments and conduct pre-event meetings. Coordinate with departments for event requirements and last-minute changes. Be present during events to monitor guest satisfaction. Oversee banquet operations to ensure quality service. Review billing and invoices with clients, ensuring accuracy. Maintain communication with Sales Managers during and after events. Follow up for feedback and improve service delivery. Manage event profiles and maintain account databases. Build and maintain relationships with clients and internal teams. Participate in marketing and revenue forecasting efforts. Handle re-booking inquiries and conduct site inspections when needed. Attend operational meetings and ensure effective communication across departments. Maintain high standards of hospitality and hotel hygiene. Perform other duties as assigned. What are we looking for?Qualifications include: University degree. At least 3 years of experience in a similar role within international hotel chains. Fluent in English and Chinese. Team player with strong communication and organizational skills. Experience with hotel sales and databases. Ability to work under pressure and analyze market trends. What will it be like to work for Hilton?Hilton is a global leader in hospitality, dedicated to providing exceptional guest experiences through its diverse brands and a team committed to warmth and service. Join us to be part of a company that values its Team Members and their contributions.
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