BENEFITS : HMO and Allowances Leave Credits Free Accommodation Performance Bonus Free Meals JOB DETAILS : Company Profile: An IT and Service Support company providing customer care & support, technical support services, and back-end support to companies engaged in interactive online sports gaming activities. This is a licensed online gaming company Position: Mandarin Customer Care RepresentativeIndustry: Online GamingSalary: Php 85,000 - Php 100,000Schedule: Shifting Schedule Location: Makati City Requirements: Candidates must be Bachelor’s Degree in any field. Proficient in Mandarin and English Preferably 1-4 years of experience in doing Customer Service, including Online Support Customers via live chat will be strongly considered. Proficient in MS Word, Excel, Powerpoint, and all other programming used for presentation and marketing. Responsibilities: Handling and replying to customer inquiries through email, phone, and live clients Maintaining customer relations. Providing feedback to Supervisor/Head on customer needs/feedback Preparing and generating reports/relating customer queries Data entries of event results in the systems And all other tasks assigned by the Supervisor/Head of the Department Recruitment Process (Can do Remote Interviews): Resume screening Initial Interview (HR Interview) via Skype Language Assessment (Translation Exam) Hiring Manager's Interview (Skype) Job Offer