English & Thai Speaking Customer Support Representative, Philippines, Manila

Last update 2023-12-07
Expires 2024-01-07
ID #1785383704
English & Thai Speaking Customer Support Representative, Philippines, Manila
Philippines, Metro Manila, Manila,
Modified August 10, 2023


Thai Speaking Customer Support Representative, PhilippinesTHIS POSITION IS BASED IN THE PHILIPPINES. EMPLOYEE WILL LIVE IN THE PHILIPPINES.Manila, PhilippinesASEA Philippines is looking for a talented and enthusiastic English & Thai-speaking - Associate Support Executive to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products that affect health at the genetic level. Working perks include working in a brand new, very cool, office space coupled with great opportunities for personal and professional growth.SUMMARY:The Call Center assists ASEA distributors and customers on will call services, inbound and outbound phone calls. This position will resolve problems, answer inquiries, and act as an information source for associates in English and Thai (any other languages will be an added advantage) CALL CENTER RESPONSIBILITIES: Answer phone and email inquiries and resolve concerns by clarifying root problems, researching answers, providing information, and exploring alternative solutions. Provide customers with product and service information. Fulfill requests, complete transactions, and enter new customer information into the system accurately. Follow up to customer calls and escalate unresolved problems where necessary. Update job knowledge by participating in training and educational opportunities. Work as an integral part of the call center team. Follow all call documentation requirements. QUALIFICATIONS: High school diploma or equivalent. Fluent in business-related English & Thai. Other languages a plus (verbal, written, comp). Previous experience in customer service and retail operation. Experience with Direct Sales or Network Marketing industry strongly preferred. Strong communication and organizational skills. Able to work independently and be an adapt problem solver. Shift working hours will be required at later stage.Friendly, flexible, dependable, and professional. Great attention to detail and ability to multitask. Computer literate in Microsoft Office, internet, and CRMs. If you'd like to be part of a great team, are ready to take on a challenge and make a difference within our company, apply today. We offer a competitive wage. ASEA

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: English & thai speaking customer support representative, philippines

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