Business Unit:
Walter Mart Community Malls
Qualifications:
Graduate of any 4-year Business courseAt least 10 years work experience in management levelHave background in Retail, Mall, and Food IndustryAbility to lead and influence a team;Easily identify/address issues.Strong executive presence and comfort presenting at Senior Executive and Board levelDrive cross-functional collaboration from concept through executionDrive organization alignment on complex cross-functional decisionsSolid critical thinking and problem-solving skills, including the ability to use quantitative and qualitative data to identify assumptions and draw conclusionsStrong business and financial acumen as well as strategic thinking skills to drive business case development and senior leadership approvalManaged large and complex projects with aggressive timelinesJob Summary:
Business strategic planning responsibility, directly supporting all programs in our branches and leading complex critical business initiatives.Requires a strategic mindset, robust financial acumen, and a strong ability to partner and influence across functions and businesses to successfully deliver on business priorities.Lead a team of all members of the Admin and Operations Department.Manage operational activities to ensure accomplishment and delivery of commitments of the clients as stipulated in the Service Level Agreement.Creating good impact and impression of the organization and its services in building clients’ trust and appreciation.Provide Service Level strategies, solutions and dedication to client’s needs.Work with internal stakeholder in formulating strategies and solidifying processes and in providing solutions to clients’ concerns.Monitor progress in servicing clients’ and members’ needs.Ensure that concerns, issues raised and/or cases will not reach the point of escalation.Encourage the members of the team in providing motivation, teamwork, unity, collaboration and aim for growth, advancement and success of the business.Alignment or calibration of policies, expectations, deliverables and timelines.Monitor performance of the members of the team.Conduct performance monitoring and evaluation.Provide coaching and counselling for development, talent incubation and retention.
