BENEFITS : Free AirfareFree Accommodation for 1 month13th Month PaySSSPhilhealthPag-IbigVacation leavesSick leaveHMOOther allowance JOB DETAILS : COMPANY PROFILE: This is a World BPO Company in Asia/Pacific. In addition to providing BPO services such as contact center and back-office operations for the Philippines market, and operation services for smartphone websites and applications. Position:‌ ‌ Mandarin Team LeaderType‌ ‌of‌ ‌job:‌ ‌ Emails and Calls JobLocation:‌ ‌ Davao CitySchedule:‌ Shifting ScheduleIndustry:‌ ‌ BPO CompanySalary:‌ ‌Php 100,000Work Set-up:Work On-site Responsibilities:Responsible in planning daily and weekly operational activities and adjusted strategies to achieve SLAs within available and budgeted resource constraints.Responsible for delegating work, monitoring and coordinating the department functions to meet the deadlines required by the client and the operations.Ensures that processes are in place to achieve the goals and requirements of productivity, quality standards, and records retention.Responsible for evaluating the staff performance, coaching, and orienting on the project overview.Assist the staff with questions and difficulties with work output; address data inconsistencies and gather the necessary information for the missing data. Requirements:Proficient in Mandarin and English language.Bachelor's graduate of any courses.Have a 1-year minimum of related work experience as a Team LeaderHave experience in the multinational BPO / Call Center industry. Recruitment Process:Paper ScreeningInitial InterviewLanguage Assessment: Mandarin Written and Speaking examLogical ExamTyping Test (35WPM)Final InterviewJob Offer