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Customer Service Representative - 8789, Manila

Last update 2024-10-09
Expires 2024-10-08
ID #2371597179
Free
Customer Service Representative - 8789, Manila
Philippines, Metro Manila, Manila,
Modified October 1, 2024

Description

LOOKING FOR FILIPINOS WHO ARE PHILIPPINES-BASED CANDIDATES.

Position: Customer Service Representative Working Hours: Monday to Friday, 12:00 pm - 8:00 pm CST Salary Range: $ 900 - 1000 (depending on the client’s final offer) Duties and Responsibilities: Provide exceptional customer support through the Shopify platform.

Respond to customer inquiries and issues in a timely and professional manner.

Troubleshoot customer problems using provided templates and resources.

Maintain a positive, empathetic, and professional attitude toward customers at all times.

Ensure customer satisfaction by addressing and resolving complaints effectively.

Requirements: Experience with Shopify is essential.

Familiarity with Gorgias is a plus.

Google Suite and Slack experience is required.

Minimum of 1 year of experience in customer service (entry-level candidates are welcome to apply).

Strong problem-solving skills and attention to detail.

Excellent written and verbal communication skills.

Ability to work independently and as part of a team.

Note: We prioritize the processing of one application at a time.

If you have applied for multiple job openings within our organization, we kindly request that you direct any update inquiries to the team responsible for handling your initial application.

Job details:

Job type: Full time
Contract type: Permanent
Salary type: Monthly
Occupation: Customer service representative - 8789

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